Cancellation/Amendment Policy:
This policies defines how to handle cancellations:
*If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
*If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged.In case of no-show, 100% room rate and tax will be charged.
*Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
*The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us by E-mail or Call when you receive the refunded amount.
Classy Holiday Hotel
Add: No 49 Lan Ong Str, Hoan Kiem Dist., Hanoi Vietnam
Phone: (+84 - 24) 3923 1199
Fax: (+84 - 24) 3923 1199
E-mail: info@classyholidayhotel.com
